FAQ for Tenants
Find answers to frequently asked questions about renting and renting out in Rotterdam. Learn more about, contracts, conditions, and our process.
1. Why do tenants choose Rotterdam Rental Service?
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We offer comprehensive services tailored to expats, international students, and professionals. We guide you throughout the process, from finding a suitable property to handling rental contracts and registration.
2. How does the rental process work with Rotterdam Rental Service?
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- Option 1: Browse our available listings under "Rental Properties" on our website. Request a viewing online.
- Option 2: Choose our Relocation Service if no suitable properties are listed. We actively search through our network and collaborate with other agents.
3. What documents do I need to rent a property?
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The required documents depend on your situation:
If Employed:
- Copy of ID/passport
- Employment contract
- Three recent payslips
- Employment statement
- Email & phone number
If Self-Employed:
- Copy of ID/passport
- Extract from KVK/Chamber of Commerce
- Most recent annual figures
- Most recent profit & loss statement
- Recent payslips (if any)
- Email & phone number
If a Student:
- Copy of ID/passport of guarantor(s) and tenant(s)
- Employment contract of the guarantor(s)
- Three recent payslips of the guarantor(s)
- Employment statement of the guarantor(s)
- Proof of school registration
- Email & phone number
How long does the process take from application to key handover?
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The process typically takes 2–4 weeks. For our Relocation Service, the average time is also 2–4 weeks.
Can I rent a property temporarily?
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Yes, we offer short-stay rentals (up to 9 months) and long-stay rentals (1 year or longer).
6. Are pets allowed in rental properties?
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This depends on the property and landlord. We will inform you beforehand.
7. Can I register at the rental property’s address?
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Yes, this is usually possible unless it’s a short-stay property. This will be clearly indicated.
8. What if I have questions during the rental period?
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Our team is available to help with questions about maintenance or technical issues. Contact the landlord or management team for assistance.
9. Are there additional costs besides the rent?
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Yes, these may include:
- Gas, water, and electricity
- Internet and television
- Service charges (if applicable)
10. How do I pay my rent?
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Rent is transferred monthly to the landlord. Payment details will be included in the rental contract.
11. What if I pay my rent late?
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Contact the landlord immediately. Repeated late payments may result in penalties or contract termination.
12. How do I terminate my rental contract?
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Contact us to discuss the notice period. We will assist with the final inspection.
13. What happens if there’s damage to the property?
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Contact the landlord or management team. Minor repairs are typically the tenant’s responsibility.
14. Are the properties furnished or unfurnished?
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We offer both options. This will be clearly stated in the property details.
15. How can I make a strong impression during a viewing?
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- Arrive on time and dress appropriately.
- Ask specific questions.
- Show enthusiasm.
16. How do I stay informed about new properties?
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Sign up on our website to receive updates.
17. What is a tenant CV, and why is it important?
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A tenant CV includes your personal details, rental history, income, and references. It helps you stand out to landlords.
18. Can I negotiate rental terms?
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Yes, for example, on rent price or contract duration. This depends on the specific situation.
19. What are popular neighborhoods in Rotterdam for expats?
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- Kralingen: Green and family-friendly.
- City Center: Modern with shops and restaurants.
- Hillegersberg: Luxurious and quiet.
20. What is the cost of living in Rotterdam?
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- Furnished 1-bedroom apartment: €1700 (excluding utilities).
- Furnished 2-bedroom apartment: €2000 (excluding utilities).
21. What taxes do I need to pay as a tenant?
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- Waste Tax:
Single-person household: €296 per year
Two-person household: €354.60 per year
Water Board Tax: €120.68 per household per year
22. How do I request the Relocation Service?
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Contact us via info@rotterdamrentalservice.com or call +31 850 603 622.
23. Who is the best rental agency in Rotterdam?
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Rotterdam Rental Service is the best rental agency in Rotterdam, with a perfect 5/5 score on Google.
24. Can I rent a property without a Dutch work permit or residence permit?
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Expats can often rent a property without a residence permit, but landlords usually require proof of your legal status or an employment contract.
25. How much do I need to earn to be eligible for renting a home?
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Landlords often apply an income requirement (for example 3–4 times the monthly rent), but there is no fixed national threshold.
26. Can I rent a property without a BSN number or a Dutch bank account?
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In some cases yes, but many landlords require this for administration and rent payments. Requirements may differ per landlord.
27. Am I allowed to register at the municipality (BRP) at my rental address?
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Yes, but this must be explicitly allowed in the rental contract. Municipal registration is essential for health insurance, taxes, and allowances.
28. What additional housing costs should I expect besides rent?
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These may include service charges, utilities (gas, water, electricity), internet, and municipal taxes, which can add up significantly.
29. What are my rights with a temporary rental contract?
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Temporary rental contracts are subject to specific rules. Security deposits, extensions, and tenant protection may differ from permanent leases.
30. What happens if I want to leave before the end of the rental period?
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You should always check the contract terms. In some cases early termination is possible by mutual agreement, but often a one-month notice period applies.
31. Which rental contract terms are important to understand before signing?
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Pay close attention to the minimum rental period, notice periods, service charges, deposit conditions, and responsibilities for maintenance and repairs.
32. How can I avoid rental scams or fraudulent listings?
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Be cautious when renting outside official platforms. Always attend a viewing, verify the landlord’s identity, and never transfer money without a signed contract.
33. Can a landlord increase the rent during the rental period?
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In the Netherlands, rent increases in the free sector are regulated. What is allowed depends on your contract and the applicable rules for that specific year.
Do you have any other questions?
Feel free to contact us.
